We welcome all feedback and recognise concerns and complaints as a potential opportunity to improve and develop the club.
If any player, parent/carer, coach, volunteer, spectator, or other stakeholder connected with the club believes they, or someone else connected with the club, have suffered discrimination or been treated unfairly in any way, or that the Club’s Policies, Rules or Codes of Conduct have been breached, the club has a procedure that should be followed.
Anyone with such a concern is encouraged in the first instance to discuss it privately with an appropriate club official. Parents/carers, for example, are encouraged to discuss their concern with the Team Manager or Coach or, alternatively, with the Club Welfare Officer, Club Secretary, or any other member of the Committee. Where a resolution cannot be found through this informal route a formal complaint should then be raised.
Our Concerns and Complaints Procedure can be found in the Resources section here.